Customer Success Manager/Program Manager

Stockholm, Sweden

Experience Required:
10+ Years

Brand:
GatewayDigital

Job Category:
Sr. Technical

Job Summary:

  • Client Delivery & Success for Sweden.
  • Connect and build relationships with key technology decision-makers.
  • Works to understand customer’s demands, plan how to meet these demands, and generate sales for the company as a result in collaboration with VP Sales & Client Success and respective Business Manager.
  • Program management. Coordinating multiple projects and reconciling the inter-dependencies among them.
  • Providing strategic guidance to the company’s project managers.
  • Facilitating communication among a program’s cross-functional team.
  • Act as a liaison between the customer and the business by taking on the responsibilities of customer relations, getting a grasp on the target market, technology, and helping deliver IT projects to clients.
  • Acting as a client advocate with a focus on improving the buyer experience.
  • Trusted advisor – Find and define new digital projects for even more client success.
  • Support the sales team in client meetings (existing and new).

Job Features

Job CategorySr. Technical

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