GLOBAL CAREERS
Ahmedabad,Mumbai,Pune
Solution Architect – Enterprise Security

Experience Required:
6+ Years

Brand:
G'secure Labs

Job Category:
Mid Level Technical

Role and Responsibilities – 

• Attend pre-sales meetings with customers to understand their requirement, design and suggest G’Secure Labs’ offerings.
• Make technical presentations to prospective customers
• Serve as an interface between the customer and the Service Delivery team
Creating Project Plans with Milestones
• Make consistent contributions to the G’Secure Labs’ services offerings by adding, modifying
• Manage documentation or training tasks as required.
• Manage a team of L1 Technical Support Engineers
• Drive the team to deliver great customer satisfaction experiences to ensure retention of accounts.
• Perform testing of solutions along with troubleshooting techniques to identify and resolve issues.
• Perform root cause analysis of issues.
• Coordinate between internal team and OEM support mechanism.

Experience – 

• Domain expertise in Information Security products such as Endpoint Security, Firewall, DLP, Data Protection, SIEM, EDR etc.
• Experience in working closely with enterprise clients
• Experience in leading the services team
• Excellent Communications and presentations skills

 

Job Features

Job CategoryMid Level Technical

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